services are offered at your office?
Milan Medical Group has a family medical doctor
for all your healthcare needs. Should you need a routine
physical, medication refill, stitches, or lab work our
physician is here for you. Our clinic also has a
licensed chiropractor, physical therapist, and massage
therapist to assist with your rehab needs.
Q. How do I
make an appointment?
You may schedule an appointment by calling our
office at 309-787-2600.
Q. What do
I need to bring to my appointment?
When visiting the office for the first time
please bring your health identification card and
co-payment, if applicable. All applicable co-payments
are expected at the time services are rendered. You will
receive a bill if the services provided are not covered
under your health care plan.
To speed up
the process of your initial appointment you may download
and print your health history forms to fill out prior to
visiting the clinic. Please refer to the
clinic forms section
of our website. If you are unable to fill out these
forms prior to your appointment, please allow a few
extra minutes before your scheduled appointment to
complete your paperwork and give us the chance to become
Q. What if
I have to cancel my appointment?
Please contact our office for any
cancellations, 309-787-2600. We ask that you give us as
much notice as possible so that other patients can
utilize that time.
Q. Can I
see you even if you do not participate with my health
Even if we do not participate with your health
insurance, we are happy to provide your care. You will
be responsible for payment for your services. Please
contact our office for affordable payment plan options.
Q. Do you
do routine GYN care, including Pap tests?
Our physicians are well trained in routine care
of women and would be happy to assist your needs.
Q. Can I
get urgent medical care, such as stitches, at your
Our physician is qualified and ready to assist
you with your urgent care needs.
Q. What if
I need access to medical care after the office is
Our office is open Monday through Friday 8:00
am to 6:00 pm and Saturday and Sunday 9:00 am to 2:00 pm. Should you experience an emergency after
office hours, we encourage you to go to your local
emergency room or urgent care center. We would be happy
to follow up with your health needs upon normal business
there anyone I can call with questions if I’m not sure
whether I need to go to the hospital or not?
Trinity hospital offers a local My Nurse number
for anyone to utilize with general health care
questions. That number is 309-779-2000 or
Q. Do I
need to have a doctor referral for physical therapy?
Although the state of Illinois does not require
an order for physical therapy services, it is
recommended. Insurance companies are more likely to
cover rehab services with the request of a physician.
You can bring in an order written by your family doctor,
or you may see our medical doctor if you are
anticipating needing therapy services.
doctor wrote me an order to go to physical therapy at a
local rehab clinic, but I’d prefer to come to you
because you are close to my home or work. Do I have the
ability to choose where I get my therapy services?
Yes, absolutely. Although your physician or
work may direct you to a specific clinic for physical
therapy services, the state of Illinois says you get to
choose what therapy office is convenient for you.